Frequently Asked Questions

Find answers here to the most Frequently Asked Questions.

Have you worked in the jewellery industry before?

Yes, Heather has been working in the jewellery industry since 1999, accumulating 17 years of experience as a bench jeweller.

Do you perform jewellery repairs?

Yes, we have an on-site goldsmith who will assess and repair your jewellery on our premises.

How many types of jewellery do you offer?

We offer many types of jewellery, from sterling silver to gold and platinum.

Do you offer custom design services?

Yes, if you have a dream piece of jewellery in mind, we can create it for you. We can custom design jewellery, from replicating something old to creating something new.

Do you buy gold?

We offer a trade value on your gold to put towards new merchandise, repairs, or custom work. You can also add the trade value to your account for future use; it will not expire.